IT Helpdesk Analyst - Deeside

An experienced IT Helpdesk Analyst, who will have excellent customer service / support skills, previous IT service desk / helpdesk experience and ideally some knowledge of VOIP systems, is required by a leading business in Deeside.  A salary of up to £21,000 plus shift allowance is offered depending on experience.  You will be required to assist with an out of hours rota covering 5.30pm – 10pm week 1 in 4.

Working within the small IT team and supporting the established Business Development team, the IT Helpdesk Analyst will be responsible for providing IT and data support to external customers and, when appropriate, introducing them to the business development team - when their services can be improved by more suitable contracts / solutions.

Based in Deeside, we are recruiting on behalf of a leading business that has been operating for over 25 years and has been enjoying an extended period of growth.

Skills Required:
The IT Helpdesk Analyst will ideally have the following skills / qualifications:
- Previous IT support / helpdesk experience
- Knowledge of Microsoft OS, server applications, networking and remote support products
- Strong customer support / service skills
- Any knowledge of VOIP systems would be a distinct advantage

Deeside, Cheshire  

Salary / Benefits:
Up to £21,000 plus shift allowance

To Apply:
Please email your CV through to in strict confidence or call Graham Auld on 01494 541 870 to discuss the role.

Job ref: 12299

Current Jobs in Contract

  • ERP Support Consultant - Sage 100 - nr Hatfield

    An experienced ERP Support Consultant, with strong knowledge of Sage 500 / 100 (all modules), excellent SQL skills and ideally experience of working within a FMCG business, is required for a market-le …  more

  • Account Manager - Citrix Reseller - Watford

    An experienced Account Manager / Sales Account Manager, who is target driven, with strong customer account management skills and ideally experience within the IT sector, is required by a leading busin …  more

  • IT Support Analyst - Education - Bracknell

    An IT Support Analyst is required by our client in the Education Sector near Bracknell, Berkshire for a temporary role to Christmas, then going permanent in the new year. A salary of £25,000 bas …  more